Privacy Policy

Effective date: February 1, 2025 • Last updated: February 1, 2025

1. Who We Are

SEO Analyze is an SEO analysis and technical audit agency operating at seo-analyze.com. Our registered business address is 814 Richards Ave, Ashtabula, OH 44004, USA. You can reach us at hello@seo-analyze.com or by phone at (440) 536-5520.

This Privacy Policy describes how we collect, use, store, and protect personal information when you visit our website, submit an inquiry, or purchase services from us. We are committed to protecting your privacy and handling your data in a transparent and responsible manner.

2. Information We Collect

2.1 Information You Provide Directly

When you contact us, request a quote, or place an order, we collect the following categories of personal information:

  • Identity data: first name, last name, company name
  • Contact data: email address, phone number
  • Business data: website URL, industry type, description of project or current SEO situation
  • Transaction data: details of services purchased, order references, billing correspondence
  • Communication data: emails, messages, and notes you send us

We do not collect payment card details directly. All payment information is processed by Stripe, Inc. and governed by their privacy practices at stripe.com/privacy.

2.2 Information Collected Automatically

When you visit seo-analyze.com, we automatically collect certain technical information including:

  • IP address and approximate geographic location (country or city level)
  • Browser type, version, and operating system
  • Pages visited, time spent on pages, referring URLs
  • Device type (desktop, mobile, tablet)
  • Cookie identifiers (subject to your consent choices)

This data is collected via server logs and, if you accept analytics cookies, through analytics tools. We use this information to understand how visitors use our site and improve the experience.

2.3 Information from Third Parties

When you complete payment via Stripe, Stripe may share transaction confirmation data with us (order reference, payment status, email used at checkout). We do not receive card numbers or CVVs.

3. How We Use Your Information

We use your personal data for the following purposes:

  • Service delivery: to perform the SEO audit or analysis work you purchased, communicate about project progress, and deliver completed reports
  • Order management: to process payments, issue invoices, and maintain accurate transaction records
  • Customer support: to respond to inquiries, resolve issues, and answer pre-sale questions
  • Communication: to send onboarding instructions, project updates, and any notices relevant to an active engagement
  • Legal and compliance: to maintain business records as required by applicable laws, including tax obligations requiring retention of transaction records for a minimum of 7 years
  • Site improvement: to analyze aggregate usage patterns and improve our website content and structure
  • Security: to detect and prevent fraudulent or abusive activity on our site

We do not use your personal information for automated decision-making, profiling, or targeted advertising. We do not sell your data to third parties for commercial purposes.

4. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Contract performance: processing necessary to deliver purchased services
  • Legitimate interests: responding to inquiries, improving our website, maintaining business records
  • Legal obligation: retaining financial records as required by US tax law
  • Consent: analytics cookies, where we rely on your consent as expressed through the cookie banner

5. How We Share Your Information

We share your data only in limited circumstances:

  • Stripe, Inc.: for payment processing. Stripe is a PCI-DSS Level 1 certified payment processor.
  • Email service providers: to deliver transactional emails such as onboarding instructions and order confirmations. These providers are contractually bound to process your data only on our instructions.
  • Legal authorities: if required by valid legal process, court order, or government regulation
  • Business transfers: in the event of a merger, acquisition, or sale of business assets, personal data may be transferred. We will notify you of such changes.

We do not share your data with advertising networks, data brokers, or other commercial third parties.

6. Data Retention

We retain personal data for different periods depending on the category:

  • Active client data: retained for the duration of the engagement plus 12 months, to allow for follow-up questions or related requests
  • Completed transaction records: retained for 7 years to comply with US federal and state tax requirements
  • Inquiry data (non-customers): retained for 12 months, then deleted unless a business relationship developed
  • Analytics data: aggregated and anonymized; not linked to identifiable individuals
  • Server logs: retained for 90 days for security purposes

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: you may request a copy of the personal data we hold about you
  • Correction: you may request correction of inaccurate or incomplete data
  • Deletion: you may request deletion of your data, subject to our legal retention obligations
  • Portability: you may request your data in a machine-readable format where technically feasible
  • Objection: you may object to processing based on legitimate interests
  • Withdrawal of consent: where processing is based on consent, you may withdraw at any time

To exercise any of these rights, email hello@seo-analyze.com with the subject "Privacy Request." We will respond within 14 business days. We may request identity verification before processing certain requests.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for all data transmitted to and from our website
  • Restricted access controls on internal systems
  • Payment processing handled exclusively by Stripe (we never handle or store card data)
  • Regular review of access permissions for team members

No method of internet transmission is 100% secure. While we take reasonable precautions, we cannot guarantee absolute security of data transmitted online.

9. Cookies

We use cookies as described in our Cookie Policy. You control non-essential cookies via the consent banner displayed on your first visit. Strictly necessary cookies (including our consent preference cookie) operate without requiring consent.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted data to us, please contact us immediately at hello@seo-analyze.com and we will delete it.

12. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be notified via a notice on our website or by email to active clients. The "last updated" date at the top of this page indicates the most recent revision. Continued use of our services after changes constitutes acceptance of the updated policy.

13. Contact

For any privacy-related questions, requests, or concerns:

SEO Analyze
814 Richards Ave, Ashtabula, OH 44004, USA
Email: hello@seo-analyze.com
Phone: (440) 536-5520